Patient Bill Pay and Insurance Updates

You should have received an Explanation of Benefits (EOB) from your insurance company that explains in detail the services as either paid or denied. If you need further assistance determining the reason(s) why your insurance company did not pay for your services, please contact your insurance carrier directly for information about its coverage policies.

Please allow your insurance company four to six weeks to process your claim.

LabCorp makes available discounted fees on a menu of routine clinical tests for patients who are uninsured or whose health care benefits do not cover clinical laboratory testing.

The LabAccess Partnership (LAP) program is available for self-pay patients who are uninsured or whose health benefits exclude coverage for clinical laboratory testing services.

If you receive a bill from Labcorp, you may make a payment using one of the following methods:

• Website: Visit the Bill Pay section, available 24 hours a day, 7 days a week.
• Toll-free telephone number: Call the automated voice response system at 800-845-6167, available 24 hours a day, 7 days a week.
• Mail: Send your payment to the address shown on your bill.
• Patient service centers: You may make payments in person at any of our patient service centers.

Cash, money orders, personal checks, and all major credit cards are acceptable forms of payment. For online payments, we also offer several convenient payment methods, including PayPal, Google Pay and Apple Pay. Please remember to attach the stub from your bill when mailing in your payment. If paying by check, include your 8-digit invoice number on the check.